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Service and support

Dedicated support and technical expertise
IHM’s service agreements combine deep technical know-how with fast response times, giving you one of the most comprehensive service and support levels on the market.

Stable operations – 24/7/365

Specialists at your service around the clock

IHM provides service and support on your entire setup — both hardware and software — and the agreement is adapted to your environment so you get exactly the coverage you need.

With direct access to our technicians and engineers, you receive fast assistance, updates, and maintenance, ensuring your systems run smoothly — day and night, all year round.

Our solutions deliver proven reliability with uptime close to 100%, backed by a high level of service provided by IHM in Denmark and through authorised partners worldwide.

What you get as standard

  • Fast fault resolution for both software and hardware
  • Direct access to specialists who know your installation
  • Remote support and on-site assistance when needed
  • Updates and maintenance of IHM software
  • Support for IHM solutions as well as Airbus and Motorola terminals

Warranty

  • Comprehensive service warranty

  • 6-month software warranty

  • 1-year hardware warranty

Support for third-party equipment
We can also service equipment from other suppliers included in your setup by agreement. Contact us for terms.

Do you have a support request or error report?

Support when you need it

Download the form below and send your support request to service@www.ihm.dk 

If you have any other questions, you’re always welcome to contact us here…

ABOUT IHM A/S

IHM A/S develops and delivers reliable radio and telecommunications systems for mission critical environments. With more than 45 years of experience, we create solutions that ensure stability, security, and situational awareness — around the clock.

Contact us

Vandtaarnsvej 87 
DK - 2860 Soeborg
Denmark

Tel. +45 39 66 31 31
info@ihm.dk

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